Privacy Policy

Flow ahead (“we” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of flow-ahead.com, including any content, functionality and services offered on or through flow-ahead.com (the “Website“), whether as a guest or a registered user, in compliance with the General Data Protection Regulation (GDPR). We are committed to protecting your privacy and handling your personal data responsibly and transparently.

When accessing the Website, we will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website. 

What kind of data we collect

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

This website collects personal data to power our site analytics, including Google Analytics, including:

  • Information about your browser, network, and device.

  • Web pages you visited prior to coming to this website.

  • Your IP address.

  • Details about your use of this website, including clicks, internal links, pages visited, scrolling, searches, timestamps.

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

We use your personal information only for providing services you sign up for through the site and for improving our site.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Once you click on a link which directs you away from our site, or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our site’s Terms & Conditions. For these sites and applications, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers, as we are not responsible for their privacy practices.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Email Information

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of your information.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and text. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. 

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

What we do with the data

We use your personal information in the following ways:

  • To capture how our visitors use and interact with our website.

  • To better understand their needs and optimize this service and experience.

  • To make sure that the website meets the needs of its visitors and improve it where necessary.

  • To get back to you when you express an interest in our services or newsletter.

Disclosure of your information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you. 

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

Our legal basis for processing this information

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • We have a legal obligation, in relation to site security.

  • We have a legitimate interest, to improve the visitors’ experience.

  • Your consent.

  • We have a legal obligation to process payments in a tax-compliant manner.

Storing your personal data

We will hold your personal data in our systems, in the European Economic Area (EEA), for as long as is necessary for the relevant activity, or until a visitor requests that we delete it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation (GDPR). Those rights include:

  • We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

  • You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data. 

  • You have the right to seek restrictions on the processing of your data.

  • You have the right to object to the processing of your data and the right to the portability of your data. 

  • To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

  • You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us. 

You can request information about how your personal data is processed, a copy of your personal data, or the removal of your consent via email, at contact@flow-ahead.com. No fee is usually required. However, if your requests are excessive and unfounded, a fee may apply. Moreover, we may require specific information from you as a security measure, to confirm your identity and ensure your right to access the personal information you are requesting.

International data transfers

If you are located outside the Netherlands, your information may be transferred to and processed in a country that does not have equivalent data protection laws. We ensure that adequate safeguards are in place in compliance with GDPR.

Updates to this Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you.

Contact information

If you have any questions, concerns, or requests regarding your personal data, please contact Laura Petrescu at contact@flow-ahead.com​​.

Effective as of 28.11.2025